Description
Shipping Information
Key Features
- Automatic rolling motion keeps cats engaged and active
- Smart device technology with electronic interactive play
- Rechargeable battery with Type-C charging cable included
- Durable silicone material safe for pets
- 60 minutes of playtime on a full charge
- Available in Blue and Pink colors
Perfect For
- Indoor cats needing exercise and mental stimulation
- Busy pet owners who want to keep their cats entertained
- Cats who love chasing and interactive games
- Reducing boredom and promoting healthy activity levels
Specifications
- Diameter: 1.65 inch / 42mm
- Material: Silicone
- Battery Capacity: 80mAh
- Battery Life: About 60 minutes on full charge
- Charging Time: About 90 minutes
- Charging Cable: Type-C included
- Colors Available: Blue, Pink
- Toy Type: Electronic Interactive Ball
Note: Please fully charge before using it for the first time.
Package Contents: 1x Smart Ball, 1x Type-C Cable
Shipping and Delivery
Shipping Coverage
We proudly ship to all locations across Australia, ensuring your pet's favorite products reach you wherever you are.
Shipping Methods & Timeframes
Standard Shipping (5-7 Business Days)
Our most economical option, perfect for non-urgent orders. Delivery times may vary based on your location.
Express Shipping (2-3 Business Days)
Faster delivery for when your pet can't wait! Available at checkout for an additional fee.
Note: Business days are Monday-Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Your delivery location
- Order weight and size
- Selected shipping method
Free Shipping: Enjoy free standard shipping on orders over $75 AUD!
Order Processing
Orders are typically processed within 1-2 business days. You'll receive:
- Order confirmation email immediately after purchase
- Shipping confirmation with tracking number once dispatched
- Delivery updates via email
Order Tracking
Once your order ships, you'll receive a tracking number via email. Use this number to monitor your delivery progress in real-time through our courier's website.
Delivery Issues
Missing or Lost Packages:
If your package hasn't arrived within the expected timeframe, please contact us at support@petsspoiled.com with your order number.
Damaged Packages:
If your order arrives damaged, please take photos and contact us immediately. We'll arrange a replacement or refund.
Incorrect Address:
Please ensure your shipping address is correct at checkout. Contact us immediately if you need to update your address before shipping.
Remote Areas
Delivery to remote or regional areas may take additional time. Extended delivery timeframes will be displayed at checkout.
International Shipping
We currently ship within Australia only. International shipping may be available in the future.
Questions?
For shipping inquiries, please contact our customer service team at support@petsspoiled.com. We're happy to help!



